Terms & Conditions/FAQs

EXCHANGES

WE WANT YOU TO BE COMPLETELY HAPPY WITH YOUR PURCHASE THEREFORE WE TAKE PRIDE IN SHIPPING YOU ONLY HIGH-QUALITY PRODUCTS IN EXCELLENT CONDITION. THE QUALITY OF OUR PRODUCT IS EXAMINED BEFORE WE SEND THEM OUT . ONLY EXCHANGES WILL BE ACCEPTED WITHIN 5 DAYS AFTER YOUR ORDER IS RECEIVED . ALL EXCHANGES ARE BASED ON STOCK AVAILABILITY.

REFUND POLICY 

PLEASE NOTE THAT WE DO NOT OFFER REFUNDS !! NO EXCEPTION, BY MAKING A PURCHASE YOU ARE AGREEING TO OUR TERMS AND CONDITIONS. ITEMS MAY BE SENT BACK FOR EXCHANGE OR STORE CREDIT ONLY. SHIPPING FEES ARE NON-REFUNDABLE. ITEMS MARKED FINAL SALE MAY NOT BE RETURNED. WE DO NOT ACCEPT RETURNS ON MERCHANDISE THAT HAS BEEN WORN, DAMAGED, ALTERED OR WASHED. WE DO NOT ACCEPT ITEMS THAT SMELL OF FEBREZE, PERFUME OR ANY OTHER DISTINCT ODOR.

SIZING CHART - FITS MAY VARY BY STYLE OR PERSONAL PREFERENCE.

FAQS

DO YOU ACCEPT ORDERS PLACED OUTSIDE OF THE US?
WE SURE DO!

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
ONCE SHIPPED MOST DOMESTIC ORDERS TAKE ANYWHERE FROM 2 TO 10 BUSINESS DAYS TO ARRIVE DEPENDING ON THE EFFICIENCY OF YOUR LOCAL POSTAL SERVICE. INTERNATIONAL SHIPPING DELIVERY TIMES MAY VARY BETWEEN 2 AND 12 WEEKS.

WHAT PAYMENT METHODS ARE ACCEPTED?

VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS ARE ACCEPTED PAYMENT METHODS.THE PREFERRED METHOD OF PAYMENT IS PAYPAL. HOWEVER, YOU DO NOT NEED A PAYPAL ACCOUNT IN ORDER TO PAY THROUGH PAYPAL. PAYPAL PROVIDES THE OPTION TO PAY WITH REGULAR CREDIT CARD IF DESIRED.

HOW DO I PAY FOR MY ORDER? IS IT SECURE?
THE DRESS2ENVII CHECKOUT PROCESS IS POWERED BY PAYPAL, ONE OF THE MOST TRUSTED ONLINE PAYMENT SOLUTIONS ON THE WEB. BECAUSE OF THIS, DRESS2ENVII HAS ALL THE SAME SECURITIES AND PAYMENT FRAUD PROTECTION AS THIS LEADING PAYMENT PROCESSOR. WE ACCEPT VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS AND DINERS CLUB. IF PAYING WITH PAYPAL, YOU MAY ALSO MAKE PAYMENTS USING YOUR BANK ACCOUNT, BUT THIS MAY DELAY YOUR ORDER.

WHAT IF SOMETHING IS WRONG WITH MY ORDER?
IF YOU HAVE A PROBLEM WITH AN ORDER FROM THIS STORE, PLEASE CONTACT THE STORE DIRECTLY, EITHER THROUGH THE CONTACT US PAGE OR BY EMAILING US HERE

THANK YOU FOR SHOPPING DRESS 2 ENVII!